Frequently Asked Questions

Below is a list of some practical, common questions we often receive from our guests preparing to join Vietnam Backroads Travel for guided tours? Please read them all and help you prepare for your trip to Vietnam, Cambodia, Laos, and Myanmar. We are available to assist your needs with helpful information before you go. Contact: info@vietnambackroads.com 

How can I get a visa for Vietnam?

All nationalities require a visa in advance. Most visitors to Vietnam need a visa to enter the country. Visas are exempted for the citizens of the nations, which have signed a bilateral visa exemption agreement with Vietnam. Tourist visa may be valid for 15 to 30 days. Tourist visas can only be obtained in Vietnamese Embassies, Consulates, or Online. 

Get a visa online. You can contact the Vietnamese Embassy near you to get it done before you go. You should send your application and photos to a Vietnamese embassy or consulate abroad convenient to you. On your requirement, the reply will be returned by post (you must provide stamped envelopes with your name and address).Vietnam-Embassy. Here are the Embassies and Consulates of Vietnam worldwide.

A Vietnam visa is required for most foreigners to enter and exit Vietnam at the three international airports: Noi Bai airport in Hanoi, Tan Son Nhat airport in Ho Chi Minh City, Da Nang airport and Da Nang. 

Vietnam visa-on-arrival is a process of obtaining the pre-approved visa letter (visa approval letter) through a travel agency in Vietnam to check-in at the departure airport and pick up the actual visa stamp at an international airport in Vietnam upon arrival.

Most visitors to Vietnam require a valid visa to visit the country and are eligible to apply for a visa on arrival as long as they enter Vietnam by air at one of the International airports in Vietnam.

How can I get a visa for Cambodia?

Cambodian visa can be obtained on arrival at Phnom Penh and Siem Reap International Airports. The visa fee is US$26. Please bring 2 passport-sized photos with you for your visa application. 

Visa to Cambodia is also available at the border crossing on Thai - Cambodian and Vietnamese -Cambodian border points. Travellers can also apply for Cambodia E-Visa online before they go. Here are nationalities that tourists don’t need to apply for tourist visas when entering Cambodia: Singapore, Malaysia, Brunei, Laos, and Vietnam.

How can I get a visa for Myanmar?

How can I get a visa for Laos?

How much are the airport taxes?

Airport taxes at International Airport in Vietnam

Airport taxes at International Airport in Cambodia

International airport tax is USD25 and USD6 for domestic airport tax. The airport taxes have to be paid in cash at the airport. Travellers, who exit Cambodia by land border, do not require paying for any departure tax.

Do you organise a trip for solo travellers?

We provide a trip for solo travellers with the best price guaranteed. Don't hesitate to get in touch with us: info@vietnambackroads.com

Do you organise a private trip?

We offer private trips;

- Who required having a private trip for a group of friends…

- We will offer a private trip for a family of 4 members at least

How many people in a group do you guarantee to depart?

- A small group: 02 to 06 people

- A large group size: – 14 people

To guarantee a departure, we usually require two paying passengers at least. 

Once the booking confirmation is agreed and made and by travellers and Vietnam Backroads Travel, your confirmed trip will be listed on the AVAILABILITY page. It’ll welcome more travellers to sign up. The number of travellers is limited depending on the small group OR large group you required, and we did the booking confirmation. If there is not any traveller, join in your trip at the last minute! You then will have a private trip without any extra charge.

What hotel categories & types of accommodation do you provide on the entire trip? 

Each detailed trip on the website shows the hotel's names for a whole trip with its tour price, but travellers can require changing hotels that they prefer to stay!

It depends on hotel categories! We will send you the tour prices

There are three different hotel categories; 

- 5-star hotel category

- 4-star hotel category

- 3-star hotel category

Travellers can require to stay at 5-star hotels in big cities and tourist destinations, and your requirement will be made but not in downtowns or somewhere are not large cities and not tourist places. Do remember somewhere is not tourist places but countryside, scenery and removed villages are the beautiful places to discover. 

Travellers can take the same trip and select to stay indifferent hotel categories if they do the group tour.

2. Rooms types: 

- We provide travellers with a double room for a couple

- We provide travellers with a twin room (two separated bed) if you are the same genders

- There will be a triple room for a family with 3 to 5 people.

- If you wish to have a single room for your own! A single accommodation must be charged.

- We can also arrange 5-star hotels for some people who are looking for luxury accommodation

- We can also arrange 2 – 3 stars hotels for some people who are travelling on budget accommodations

- Tourists who travelled alone and joined in the trip and wish to have room shared – twin room! If the group size is an odd number, then you will have a single room without charge. 

Vietnam Backroads Travel reserves the right to offer alternative accommodations with similar standards if the accommodation has been overbooked or already fully occupied in advance.

Are there internet access to all the accommodations on the trip!

In South-East Asia, Internet technology has developed fast, even in rural villages where daily cycling through. All accommodations on the entire trip have internet access, in home-stay in countryside villages as well.

- Vina Phone, Vina mobile phone, and Viettel Telecom provide 4G internet sim cards with different gigabytes and amounts of money. It’s effortless for travellers who use a smartphone to accesses the internet on daily biking. 

What ages will the kids get a discount?

- Ages: 06 to 09

- Ages: 10 to 14

Do you offer custom made trips?

As the expert tour operator in Indochina! We offer tailor-make the trip, custom made trips based on travellers demand’s.

Do you offer tours to other countries in Asia?

We have many travel partners in different countries that organise other tours, and we have been contacted with some of our previous customers to arrange trips in Asia. We have now offered trips in Cambodia, Laos and Myanmar.

What type of vehicle do you use on the trip?

We provide a variety of good branch A/C vehicles that bring a comfortable seat, more room suites for each group:

- 2 people: we use the Toyota Innova 7 seater

- 3 to 6 people: we provide the Ford Transit 16 seater/ Mercedes sprinter 16 seater

- 7 to 10 people: the Isuzu minibus 29 seater

- 11 – 16 people: The Hyundai Aero Space will be the best choice for the group

Do you help to purchase Travel Insurance?

Vietnam Backroads Travel does not provide travel insurance. We recommend you purchase your travel insurance before you go. 

Do I need any vaccination before travelling to Vietnam?

We recommend travellers take malaria tablets and bring some medicines that your doctor advises. 

What is the weather like in Vietnam?

In northern Vietnam

……..

In the middle of Vietnam 

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In southern Vietnam

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